Hi my boy has lost his account called finleycat in which he has spent loads of rolblox...

GetHuman-agekimb's Cancel or Change Account issue with ROBLOX from April 2018

Help with my ROBLOX issue
Hi my boy has lost his account called finleycat in which he has spent loads of rolblox , unfortunately he made a mistake of putting the wrong email address in, so cant retrieve account p***word, he now signs in with a different account called finleycat** which he can find using my email that *****@***.com*It would be nice if you could help with this issue
I trust that ROBLOX will make this right and come up with a resolution that is fair.
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ROBLOX

Cancel or Change Account issue
Reported by GetHuman-agekimb
Apr 27th, 2018 - 3 mons ago
I have an issue with ROBLOX too
Not resolved
Seen by 7 customers so far
Similar issue to 5281 others
0 customers following this
Items needed
Account holder name
Billing address
Email address on account
Timeline
GetHuman-agekimb started working on this issue
Apr 27th 4:20pm
GetHuman-agekimb indicated the issue is not fixed yet.
Apr 28th 5:30pm