My *yr old son charged my cash card thru roblox, i need my money back

GetHuman-misaoff's Refund Issue with ROBLOX from April 2018

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The issue and preferred resolution, in GetHuman-misaoff's own words:
I was trying to do something, and ran into a problem.
My *yr old son charged my cash card thru roblox, i need my money back
I trust that ROBLOX will make this right and come up with a resolution that is fair.
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ROBLOX

Robux
Refund Issue
Reported by GetHuman-misaoff
Apr 19th, 2018 - 3 mons ago
I have an issue with ROBLOX too
Not resolved
Seen by 13 customers so far
Similar issue to 5493 others
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Items needed
Account holder name
Billing address
Email address on account
Timeline
GetHuman-misaoff started working on this issue
Apr 19th 10:27am