Order a********* at REI.com during the sale for *x Item ******* at $** each, to be pick...

GetHuman5497961's Complaint issue with REI.com from November 2020

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The issue in GetHuman5497961's own words
Order a********* at REI.com during the sale for *x Item ******* at $** each, to be picked up at REI in Albuquerque, NM. Store is closed due to covid, but open for curbside pickup. At pickup was told item is sold out and that I could not get it for sale price anymore eventhough I bought it during the sale. Sales clerk suggested I contact you to see if i can still get the order mailed to me at the sale price. (Smartwool Merino *** Reversible Pattern Neck Gaiter, deep navy forest scape color).

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REI.com

Complaint issue
Reported by GetHuman5497961
Nov 27th, 2020 - 2 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 29 others
0 customers following this

Timeline

GetHuman5497961 started working on this issue
Nov 27th, 2020 2:59pm
GetHuman5497961 indicated the issue is not fixed yet.
Nov 27th, 2020 9:00pm

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