The order I received has a defective zipper. I need to return it but I don't want to p...
GetHuman-lsvilar's customer service issue with REI.com from June 2018
The order I received has a defective zipper. I need to return it but I don't want to pay ****pping since it is defective.
I trust that REI.com will make this right and come up with a resolution that is fair.
Follow this to see how it gets fixed
Find similar issues & what fixed it
Follow 3 or more issues like yours to increase the chances that another customer helps you find the right answer.I lost my rei gift card that was given to me on ******** on the day of *optoutside****o, I just placed an order, *A*********. I realized that the pants will be the wron...Ordered a hydro for my son's *th birthday this weekend... and just received an email sa...Cannot order item on line, wont let me, also, issues with REINA no, need help, pls call...Long wait time. called multiple times throughout the day, waited over ** min each befor...Ordered last week. **Label generated, not processed by UPS? Was suppose to arrive toda...site says my voting rights may have been stopped. I had my address*phone number,and zip...How do I pull up a chat from today?Good morning,*I'm trying to verify if at item has been returned or not. Order* is A...
Do you have a customer issue as well?
We can help you get REI.com's attention and get better help faster. Tap below to get started.
Having REI.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would REI.com email you?
Follow this issue
See how GetHuman-lsvilar fixes it.
Customer service issue
Reported by GetHuman-lsvilar
Jun 4th, 2018 - 2 mons ago
I have an issue with REI.com too
Similar issue to 321 others
0 customers following this
GetHuman-lsvilar started working on this issue
Jun 4th 6:48pm
GetHuman-lsvilar confirmed the issue is fixed. Hooray!
Jun 4th 9:32pm