Long wait time. called multiple times throughout the day, waited over ** min each befor...

GetHuman-xchensea's customer service issue with REI.com from June 2018

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The issue and preferred resolution, in GetHuman-xchensea's own words:
Long wait time. called multiple times throughout the day, waited over ** min each before giving up. the wait time is too long without call back feature or queue position info.
I trust that REI.com will make this right and come up with a resolution that is fair.
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REI.com

Customer service issue
Reported by GetHuman-xchensea
Jun 2nd, 2018 - 2 mons ago
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GetHuman-xchensea started working on this issue
Jun 2nd 4:15am