Need help connecting mini TiVo

GetHuman1021440's customer service issue with RCN from August 2018

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The issue in GetHuman1021440's own words
The problem: Need help connecting mini TiVo
GetHuman1021440 did not yet indicate what RCN should do to make this right.
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RCN

Customer service issue
Reported by GetHuman1021440
Aug 22nd, 2018 - a mon ago
I have an issue with RCN too
Not resolved
Seen by 2 customers so far
Similar issue to 242 others
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Timeline
GetHuman1021440 started working on this issue
Aug 22nd 1:16am