TiVo does not work after modem was upgraded to * gghtz. Says Moca not working no conne...

GetHuman-gustavos's customer service issue with RCN from June 2018

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The issue and preferred resolution, in GetHuman-gustavos's own words:
TiVo does not work after modem was upgraded to * gghtz. Says Moca not working no connection. What should I do
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RCN

Customer service issue
Reported by GetHuman-gustavos
Jun 7th, 2018 - 11d ago
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GetHuman-gustavos started working on this issue
Jun 7th 4:07am