I need full account number all I have is from tech. *********. Please send full number

GetHuman-dmfisher's customer service issue with RCN from June 2018

Help with my RCN issue
The issue in GetHuman-dmfisher's own words
The problem: I need full account number all I have is from tech. *********. Please send full number
GetHuman-dmfisher did not yet indicate what RCN should do to make this right.
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How GetHuman-dmfisher fixed the problem
Called customer service
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RCN

Customer service issue
Reported by GetHuman-dmfisher
Jun 6th, 2018 - 6 mons ago
I have an issue with RCN too
Fixed
Seen by 7 customers so far
Similar issue to 431 others
0 customers following this
Items needed
Name
Account number
Account phone number
Email address
Service address
Account PIN
Timeline
GetHuman-dmfisher started working on this issue
Jun 6th 1:27pm
GetHuman-dmfisher confirmed the issue is fixed. Hooray!
Jun 9th 3:17pm