Says there is no network connection - Watch tv - I cannot watch tv

GetHuman610214's customer service issue with RCN from April 2018

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Help with my RCN issue
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Name, Account number, Account phone number, Email address, Service address, and Account PIN
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The issue and preferred resolution, in GetHuman610214's own words:
Watch tv ... Says there is no network connection
I cannot watch tv
The box would turn on
Help with my RCN issue
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RCN

TiVo*live tv
Customer service issue
Reported by GetHuman610214
Apr 19th, 2018 - 3 mons ago
I have an issue with RCN too
Not resolved
Seen by 2 customers so far
Similar issue to 197 others
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Timeline
GetHuman610214 started working on this issue
Apr 19th 1:18am