I booked a week vacation for *-*-** through *-**-** at Palm Springs tennis club resort in Palm Springs. When I called them yesterday *** to confirm that I would be checking in later in the evening on *-** the resort said they couldn’t find my information and rci would need to contact them directly with an email showing my confirmation information. I asked if I could forward them it but they said no had to be rci. I need this taken care of immediately because today is now officially my check in date and the resort was strict about giving notice for a late check in.
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