My granddaughter had a wish list at school,where she got a dual portable DVD player for...

GetHuman-redlites's complaint issue with RCA / Thomson Electronics from March 2019

2 views
 | 
1298 similar
 | 
0 following
Help me with my issue
First: share to improve GetHuman-redlites's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-redlites's next move: call RCA / Thomson Electronics.
The best way to get your problem resolved is to tap the button below to start calling RCA / Thomson Electronics. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-redlites may need:
Where was the item purchased, Order number (if applicable), and Billing address
Top Tip from another customer
There are many ways to submit a complaint to DirectTV but the best option is to call in. If you call into DirectTV you are more likely to get a strong resolution than using http://www.directv.com/DTVAPP/global/contentPageNR.jsp?assetId=P1700006.
The issue in GetHuman-redlites's own words
My granddaughter had a wish list at school,where she got a dual portable DVD player for the car. Our first time trying it, there was an aweful smell and it didn't work. I have checked the outlet in my van, and there's no problem with any other device. Then my * Grandsons, recently placed with me,recieved * RCA Tablets from their father,one of which my grandson dropped and caused a crack,it turns on but will not allow me to type password to open. And then when we went to use the other tablet, no luck at all. It will not turn on at all. I tried charging with the other plug but still nothing! I am a handicap grandmother, who just got custody of these children on a very tight budget. The school was not able to track down the sponsor who bought the DVD player and a Dad, who could care less in helping replacing these tablets. Please if there is anything to fix these issues, I would greatly appreciate it as I have * very disappointed children
GetHuman-redlites did not yet indicate what RCA / Thomson Electronics should do to make this right.
I have an issue with RCA / Thomson Electronics too
How GetHuman-redlites fixed the problem
We are waiting for GetHuman-redlites to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get RCA / Thomson Electronics's attention and get better help faster. Tap below to get started.
Having an issue of your own?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-redlites fixes it.
This email address isn't valid

RCA / Thomson Electronics

complaint issue
Reported by GetHuman-redlites
Mar 26th, 2019 - a mon ago
I have an issue with RCA / Thomson Electronics too
Not resolved
Seen by 2 customers so far
Similar issue to 1298 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-redlites started working on this issue
Mar 26th 8:16pm