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There are many ways to submit a complaint to DirectTV but the best option is to call in. If you call into DirectTV you are more likely to get a strong resolution than using http://www.directv.com/DTVAPP/global/contentPageNR.jsp?assetId=P1700006.
The issue in GetHuman-redlites's own words
My granddaughter had a wish list at school,where she got a dual portable DVD player for the car. Our first time trying it, there was an aweful smell and it didn't work. I have checked the outlet in my van, and there's no problem with any other device. Then my * Grandsons, recently placed with me,recieved * RCA Tablets from their father,one of which my grandson dropped and caused a crack,it turns on but will not allow me to type password to open. And then when we went to use the other tablet, no luck at all. It will not turn on at all. I tried charging with the other plug but still nothing! I am a handicap grandmother, who just got custody of these children on a very tight budget. The school was not able to track down the sponsor who bought the DVD player and a Dad, who could care less in helping replacing these tablets. Please if there is anything to fix these issues, I would greatly appreciate it as I have * very disappointed children
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