In July my grandma bought a tablet that had a detachable keyboard within a month the sy...

GetHuman-debikinl's customer service issue with RCA / Thomson Electronics from February 2019

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The issue in GetHuman-debikinl's own words
Use it ... In July my grandma bought a tablet that had a detachable keyboard within a month the symbol keys were not working correctly every time we hit one it displays the one right next to it and the @ symbol doesn't work at all she still used it despite the fact I thought she should have returned it and for the past month we can't seem to get it to turn on. It needs repairs! she has another problem with a different tablet that she purchased ** months and that tablet takes forever to turn on and whenever we try to connect to the internet it times out its not the Wi-Fi it's the tablet we would also like that one to be repaired. My grandma is a loyal customer of rca she purchased another rca tablet two days ago against my better judgement. Please by all means fix the two tablets and prove me wrong. You may contact me at ***-***-**** or email me at *****@***.com I truly look forward to talking to you thanks
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RCA / Thomson Electronics

Tablet
Customer service issue
Reported by GetHuman-debikinl
Feb 16th, 2019 - 8 mons ago
I have an issue with RCA / Thomson Electronics too
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Timeline
GetHuman-debikinl started working on this issue
Feb 16th 6:17am