I purchased an RCA home theater sound bar model number rts****b and there was not a rem...

GetHuman-thoule's customer service issue with RCA / Thomson Electronics from June 2018

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The issue in GetHuman-thoule's own words
I purchased an RCA home theater sound bar model number rts****b and there was not a remote in the Box I went back to the store and the people were very rude so now I'm contacting you to find out how much it would cost to buy one or if I can get a discount on a remote because I didn't receive one when I purchased the product originally I only paid $** for it but without the remote you can't adjust the treble or base which makes it inconvenient to use I appreciate any help you could give thank you
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RCA / Thomson Electronics

Customer service issue
Reported by GetHuman-thoule
Jun 30th, 2018 - 10 mons ago
I have an issue with RCA / Thomson Electronics too
Fixed
Seen by 9 customers so far
Similar issue to 65 others
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Timeline
GetHuman-thoule started working on this issue
Jun 30th, 2018 9:34pm
GetHuman-thoule indicated the issue is not fixed yet.
Aug 27th, 2018 7:26pm
GetHuman-thoule indicated the issue is not fixed yet.
Sep 24th, 2018 8:05pm