I have sound on my TV but no picture I keep getting foreign people for customer service...

GetHuman816699's customer service issue with RCA / Thomson Electronics from June 2018

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Before contacting them, items GetHuman816699 may need:
Where was the item purchased, Order number (if applicable), and Billing address
GetHuman816699's next move: call RCA / Thomson Electronics.
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The issue and preferred resolution, in GetHuman816699's own words:
I have sound on my TV but no picture I keep getting foreign people for customer service that is no help frustrated
I trust that RCA / Thomson Electronics will make this right and come up with a resolution that is fair.
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RCA / Thomson Electronics

Customer service issue
Reported by GetHuman816699
Jun 24th, 2018 - 2 mons ago
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Seen by 4 customers so far
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Timeline
GetHuman816699 started working on this issue
Jun 24th 11:30pm