My issue is we got our **in RCA tv late last year and the screen turns off and you can...

GetHuman746674's customer service issue with RCA / Thomson Electronics from June 2018

Help me with my issue
My issue is we got our **in RCA tv late last year and the screen turns off and you can hear it but not see it. You can just sit and watch tv. Every other second it turns off. We have done everything they asked us to do and now we haven't heard from anyone. We just want to get a refund for it now because we have contacted called and emailed about ** times and no help. It has been more then * months now and the issue is getting worse. We paid over $*** for this TV. Please help, Sarah Little
I trust that RCA / Thomson Electronics will make this right and come up with a resolution that is fair.
Help me with my issue
How GetHuman746674 fixed the problem:
We we're persistent. Dont give up. We asked for an immediate refund and they are supposed to send us our refund but we will see.
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RCA / Thomson Electronics

Customer service issue
Reported by GetHuman746674
Jun 4th, 2018 - 2 mons ago
I have an issue with RCA / Thomson Electronics too
Fixed
GetHuman746674 shared how to fix
Seen by 3 customers so far
Similar issue to 121 others
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Timeline
GetHuman746674 started working on this issue
Jun 4th 2:34am
GetHuman746674 confirmed the issue is fixed. Hooray!
Jun 8th 12:09am