I bought a DVD player for my car on ********. It no longer works. It can not read the...

GetHuman-milliea's customer service issue with RCA / Thomson Electronics from May 2018

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The issue in GetHuman-milliea's own words
I would like to get the player replaced. But no one will answer the phone ... I bought a DVD player for my car on ********. It no longer works. It can not read the DVD disk. The model * is DRC*****. I tryed to take it back to Walmart because I also have a replacement warranty on the DVD player I was told I must contact RCA. I called phone number ***-***-**** and held for a hour with no person answering. I would like the player replaced. **If you need to talk to someone my mother Millie ***-***-**** can help you. Or call me after *:** pm eastern time ***-***-****. * *I look foreword to you fixing the problem and my * yr would too.
I have now called a second time and held for another hour
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RCA / Thomson Electronics

DRC*****
Customer service issue
Reported by GetHuman-milliea
May 30th, 2018 - a yr ago
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Seen by 10 customers so far
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Timeline
GetHuman-milliea started working on this issue
May 30th, 2018 3:36pm
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May 30th, 2018 3:37pm
GetHuman-milliea shared this issue with friends on Facebook
May 30th, 2018 3:37pm