I spoke with RBC about unauthorized charges to my account. RBC cancelled my credit card...

GetHuman5323458's Complaint issue with RBC Visa from October 2020

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The issue in GetHuman5323458's own words
I spoke with RBC about unauthorized charges to my account. RBC cancelled my credit card and issued me a new card. They were to cancel the charges to my account. I recently received my account and the unauthorized charges are still on my account, The charges are all dated Sept ** $*.**, $**.**, $*.**. I have called RBC about this matter and been transferred to different departments with the result that I have wasted too many hours and nothing has changed. Please resolve this matter.

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RBC Visa

Complaint issue
Reported by GetHuman5323458
Oct 2nd, 2020 - 7 months ago
Not resolved
Seen by 13 customers so far
Similar issue to 87 others
0 customers following this

Timeline

GetHuman5323458 started working on this issue
Oct 2nd, 2020 12:59am
GetHuman5323458 indicated the issue is not fixed yet.
Oct 2nd, 2020 2:25pm
GetHuman5323458 indicated the issue is not fixed yet.
Oct 2nd, 2020 2:26pm
GetHuman5323458 indicated the issue is not fixed yet.
Oct 2nd, 2020 4:56pm