I am getting error messages when trying to download my banking info into quicken. **fir...

GetHuman-zachconi's customer service issue with Quicken from January 2019

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The issue in GetHuman-zachconi's own words
I am getting error messages when trying to download my banking info into quicken. **first error message is that quicken is unable to establish an internet connection *OL-***-A* but this is after it has already let me log into my banking site and download my info. it pops up after i try and open the file. **Then it gives me an error message as i close that error window of quicken is unable to verify my banking institution please try again later. **I am using chrome and can navigate my banking site just fine.
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Quicken

Customer service issue
Reported by GetHuman-zachconi
Jan 26th, 2019 - 3 mons ago
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GetHuman-zachconi started working on this issue
Jan 26th 4:16pm