When I return to the USA following a trip to Lebanon, Iraq, and Italy my Quicken Accoun...

GetHuman-cfhcgh's customer service issue with Quicken from November 2018

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The issue in GetHuman-cfhcgh's own words
When I return to the USA following a trip to Lebanon, Iraq, and Italy my Quicken Account had deleted all transactions from ******** through the present. I had been working with a **** edition and could not recover the information from my banks. I purchased the new **** edition and again could not download that information. Questions: how can I reclaim that year and a half of missing transactions, and*or how can I reset my new Quicken account to reflect my current online balance? It still states the balance from ****.
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Quicken

Customer service issue
Reported by GetHuman-cfhcgh
Nov 28th, 2018 - 9 mons ago
I have an issue with Quicken too
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Seen by 2 customers so far
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Timeline
GetHuman-cfhcgh started working on this issue
Nov 28th, 2018 4:13pm