I have six accounts. One of them is my personal checking account. I've been able to...

GetHuman-pattykru's tech support issue with Quicken from May 2018

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The issue in GetHuman-pattykru's own words
I have six accounts. One of them is my personal checking account. I've been able to reconcile five of them but this one is so messed up I cant even get close to how much I have in it. The reconciliation starts with the wrong beginning balance and Quicken doesn't let me put in the right amount. Most bills are directly paid from my account and sometimes they dont match the bank statement.I would like to start this account from zero but how can this be done?
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Quicken

tech support issue
Reported by GetHuman-pattykru
May 1st, 2018 - a yr ago
I have an issue with Quicken too
Fixed
Seen by 5 customers so far
Similar issue to 575 others
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Items needed
Account holder name
Account number (if applicable)
Email address on the account
Billing address
Timeline
GetHuman-pattykru started working on this issue
May 1st, 2018 12:38am
GetHuman-pattykru indicated the issue is not fixed yet.
May 1st, 2018 6:09am
GetHuman-pattykru confirmed the issue is fixed. Hooray!
May 1st, 2018 10:35pm
GetHuman-pattykru confirmed the issue is fixed. Hooray!
May 1st, 2018 10:35pm
GetHuman-pattykru confirmed the issue is fixed. Hooray!
May 1st, 2018 11:46pm