I was contacted by one of your lenders after running a prelim application online. I inf...

GetHuman-ngcarril's customer service issue with Quicken Loans from February 2019

172 similar
0 following
Help with my Quicken Loans issue
First: share to improve GetHuman-ngcarril's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-ngcarril's next move: call Quicken Loans.
The best way to get your problem resolved is to tap the button below to start calling Quicken Loans. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-ngcarril may need:
Account holder name, Policy number, Date of birth, Billing address, and Email address on the account
The issue in GetHuman-ngcarril's own words
I was contacted by one of your lenders after running a prelim application online. I informed him I was still shopping around, and he very confrontationally asked me if I was even serious about refinancing. I informed him again that I would call when I was ready and he told me the next step was to run my credit. I told him I did not want that, that I would contact your company. I just received a notification that my credit was checked. This is unacceptable. Who do I need to speak to about this?
GetHuman-ngcarril did not yet indicate what Quicken Loans should do to make this right.
I have an issue with Quicken Loans too
How GetHuman-ngcarril fixed the problem
We are waiting for GetHuman-ngcarril to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Quicken Loans's attention and get better help faster. Tap below to get started.
Having Quicken Loans issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-ngcarril fixes it.
This email address isn't valid

Quicken Loans

Customer service issue
Reported by GetHuman-ngcarril
Feb 16th, 2019 - 8 mons ago
I have an issue with Quicken Loans too
Not resolved
Seen by 9 customers so far
Similar issue to 172 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-ngcarril started working on this issue
Feb 16th 9:54pm