Before contacting them, items GetHuman-ngcarril may need:
Account holder name, Policy number, Date of birth, Billing address, and Email address on the account
The issue in GetHuman-ngcarril's own words
I was contacted by one of your lenders after running a prelim application online. I informed him I was still shopping around, and he very confrontationally asked me if I was even serious about refinancing. I informed him again that I would call when I was ready and he told me the next step was to run my credit. I told him I did not want that, that I would contact your company. I just received a notification that my credit was checked. This is unacceptable. Who do I need to speak to about this?
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