I was contacted by one of your lenders after running a prelim application online. I inf...

GetHuman-ngcarril's customer service issue with Quicken Loans from February 2019

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The issue in GetHuman-ngcarril's own words
I was contacted by one of your lenders after running a prelim application online. I informed him I was still shopping around, and he very confrontationally asked me if I was even serious about refinancing. I informed him again that I would call when I was ready and he told me the next step was to run my credit. I told him I did not want that, that I would contact your company. I just received a notification that my credit was checked. This is unacceptable. Who do I need to speak to about this?
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Quicken Loans

Customer service issue
Reported by GetHuman-ngcarril
Feb 16th, 2019 - 8 mons ago
I have an issue with Quicken Loans too
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Seen by 9 customers so far
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GetHuman-ngcarril started working on this issue
Feb 16th 9:54pm