Hi, my parents are selling a house and got a * page document to verify funds. The *st p...

GetHuman-ephratas's customer service issue with Quicken Loans from August 2018

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The issue in GetHuman-ephratas's own words
Hi, my parents are selling a house and got a * page document to verify funds. The *st page said verified ***,***. *nd page *nd paragraph said this approval in NOT a final loan approval or commitment to lend. Does that mean that the first page is misleading or inaccurate? My parents are seniors and I don’t want them tricked into believing this is desktop underwriting final approval if it’s not. The *rd page said loan amount is ***,*** and sales prices is ***,**, while *st page clearly says man has been approved for up to ***,***. This contradiction is very confusing. Thanks so much for your information. I just don’t want my parents to do a contract not understanding how much money this man is truly approved for. They are almost **. Thx!
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Quicken Loans

Customer service issue
Reported by GetHuman-ephratas
Aug 15th, 2018 - a yr ago
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GetHuman-ephratas started working on this issue
Aug 15th, 2018 11:10am