I was trying to renew subscription for existing company it formed a whole new account I...

GetHuman4141727's customer service issue with QuickBooks from December 2019

Help with my QuickBooks issue
First: share to improve GetHuman4141727's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4141727 may need:
Name on the account, Billing address, and Email address on the account
The issue in GetHuman4141727's own words
I was trying to renew subscription for existing company it formed a whole new account I want to cancel the new account and keep the existing one and also switch payment info on existing account for renewing monthly subscription but the online gives no way to do this it says go to accounts and services then to subscription which there is no place for and no idea where to update business credit card there either very unsatisfied with this service and am very aggravated that you can not get a live person on the line to help with anything.

GetHuman4141727 did not yet indicate what QuickBooks should do to make this right.

How GetHuman4141727 fixed the problem

We are waiting for GetHuman4141727 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get QuickBooks's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having QuickBooks issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman4141727
Dec 23rd, 2019 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 672 others
0 customers following this


GetHuman4141727 started working on this issue
Dec 23rd, 2019 2:30pm