I was trying to renew subscription for existing company it formed a whole new account I...

GetHuman4141727's customer service issue with QuickBooks from December 2019

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The issue in GetHuman4141727's own words
I was trying to renew subscription for existing company it formed a whole new account I want to cancel the new account and keep the existing one and also switch payment info on existing account for renewing monthly subscription but the online gives no way to do this it says go to accounts and services then to subscription which there is no place for and no idea where to update business credit card there either very unsatisfied with this service and am very aggravated that you can not get a live person on the line to help with anything.

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QuickBooks

Customer service issue
Reported by GetHuman4141727
Dec 23rd, 2019 - a year ago
Not resolved
Seen by 1 customer so far
Similar issue to 672 others
0 customers following this

Timeline

GetHuman4141727 started working on this issue
Dec 23rd, 2019 2:30pm

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