You tell me to call quickbooks

GetHuman3502159's Account Access issue with QuickBooks from August 2019

Help with my QuickBooks issue
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman3502159's own words
Sign in as a new user following an invitation in work ... You direct me to a link to call quickbooks which does not function.**When i look up quickbooks number on line and call it they tell you to sign in and use the help button.**Not very useful when the issue is that I cannot sign in.**I have been invited to use quickbooks and a link. Open the link and a page comes up asking me to sign in. As I am new I have no password and whatever I submit as a password, even leaving it blank, says my password is wrong. How can it be wrong if I am setting up for the first time.**I have asked it to reset my password and it says ok we will send you blah blah to your telephone number, which I have never given to them as I am a new user, or trying to be a new user.
Help is only available after you sign in but sign in is the problem.
Someones ability to resolve the problem.
Called the hotline*used the gethuman support group*Resetting everything*Resending the invitation - several times*Reset the password - How can they reset what does not exist*Reset the password - How can they send me text on my phone when they do not know the telephone number
How GetHuman3502159 fixed the problem

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QuickBooks

Quickbooks online plus
Account Access issue
Reported by GetHuman3502159
Aug 29th, 2019 - a year ago
Not resolved
Seen by 11 customers so far
Similar issue to 1618 others
0 customers following this
Items needed
Name on the account
Billing address
Email address on the account

Timeline

GetHuman3502159 started working on this issue
Aug 29th, 2019 3:24pm
GetHuman3502159 indicated the issue is not fixed yet.
Aug 29th, 2019 7:40pm
GetHuman3502159 indicated the issue is not fixed yet.
Aug 30th, 2019 3:42pm
GetHuman3502159 shared this issue with others over email
Aug 30th, 2019 3:43pm
GetHuman3502159 indicated the issue is not fixed yet.
Aug 30th, 2019 3:43pm
GetHuman3502159 indicated the issue is not fixed yet.
Aug 30th, 2019 3:44pm
GetHuman3502159 indicated the issue is not fixed yet.
Aug 30th, 2019 3:45pm
GetHuman3502159 indicated the issue is not fixed yet.
Aug 30th, 2019 3:52pm

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