I was charged for my entire blood work from you totaling almost $*,*** because the ori...

GetHuman4177392's customer service issue with Quest Diagnostics - NY, NJ from December 2019

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The issue in GetHuman4177392's own words
Contact you using this robo call and still nobody has called me back. ... I was charged for my entire blood work from you totaling almost $*,*** because the original doctor never gave you my Medicare number which covers Part A and Part B .I was instructed to give you this updated information by Medicare Service Representative before I instead of filing an appeal AND to stop any collections I was threatened with by mail despite never even having received a actual bill. I want to take care of this ASAP it's been nothing short of a stressful nightmare since last week with many phone calls costing me well $*** with my charged by the minute phone as I am on a fixed income with only SSD as my only source.
Impossible to get in touch with you people.
Call back so I could update my insurance information!
Tried contacted you people and still no response back. You didn't waste any time generating a bill from collections despite never receiving an actual bill. This must be taken care of ASAP.
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Quest Diagnostics - NY, NJ

Need to give you my Medicare information.
Customer service issue
Reported by GetHuman4177392
Dec 31st, 2019 - a year ago
Not resolved
Seen by 25 customers so far
Similar issue to 38 others
0 customers following this

Timeline

GetHuman4177392 started working on this issue
Dec 31st, 2019 1:13pm