I have been purchasing Quaker Oats products for years and have never had a problem.*Unf...

GetHuman763107's customer service issue with Quaker Oats Company from June 2018

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The issue in GetHuman763107's own words
I have been purchasing Quaker Oats products for years and have never had a problem.*Unfortunately yesterday I purchased a small bag of your Cheddar Rice Crisps from Publix and started eatting them right from the bag as I worked on my kindle. It was only when I looked in the bag to pop the last few Crisps in my mouth did I yell out to my husband, Oh my God! There’s a fried roach at the bottom! I immediately spit out what I had in my mouth! I was so sickened by the thought! *As you can imagine, I can no longer buy Quaker Oats products after this experience. I took pictures of the roach and kept the bag for tracking purposes.*Should I contact Publix Corporate Supermarket here in Jax., Fl since this is such a health concern?**I think a fair settlement for my distress should also be negotiated.*I would be glad to email you pictures if you contact me.**My name is Janet Russo******@***.com*Thank You
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Quaker Oats Company

Customer service issue
Reported by GetHuman763107
Jun 8th, 2018 - a yr ago
I have an issue with Quaker Oats Company too
Not resolved
Seen by 5 customers so far
Similar issue to 563 others
1 customer following this
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Timeline
GetHuman763107 started working on this issue
Jun 8th, 2018 2:45pm