I booked the above flights in January ****. On **th February **** I selected seats for...

GetHuman1545543's customer service issue with Qatar Airlines from November 2018

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The issue in GetHuman1545543's own words
I booked the above flights in January ****. On **th February **** I selected seats for all legs of the flights. The seats for the flight mentioned above were **J & K.*When online check-in opened at **:** today I was automatically assigned seats somewhere completely different on the plane with no option to change them back to my originally selected seats. I exited the online check-in without finishing as it was important to me to keep my originally selected seats (**J & K.*I spoke to someone on the phone at Qatar Airways customer services who told me that I had selected the new seats (which I had not) and that these were the seats I had now and I had checked in (although I had not finished the online check in process). He provided me with no solution to this problem and I was very disappointed with this interaction. *I cannot understand why you allow people to choose their seats months in advance if you then take them away during check in. I would like this resolved ASAP.

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Qatar Airlines

Customer service issue
Reported by GetHuman1545543
Nov 12th, 2018 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 418 others
0 customers following this

Timeline

GetHuman1545543 started working on this issue
Nov 12th, 2018 4:47pm