I was booking a flight from Sydney to Avalon(Melbourne) with Qantas FF points.*There wa...

GetHuman2196819's customer service issue with Qantas Airlines from March 2019

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The issue in GetHuman2196819's own words
I was booking a flight from Sydney to Avalon(Melbourne) with Qantas FF points.*There was a discrepancy between the number of points advised when I completed my choice of return flights *,*** ad the final page when payment was due saying that **,*** points were needed. Can you explain why this confusion has happended. I spent over an hour on the phone to Qantas for an explanation only to be cut off in the end.
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Qantas Airlines

Customer service issue
Reported by GetHuman2196819
Mar 26th, 2019 - a mon ago
I have an issue with Qantas Airlines too
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Seen by 2 customers so far
Similar issue to 939 others
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Timeline
GetHuman2196819 started working on this issue
Mar 26th 6:17am