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Before contacting them, items GetHuman2196819 may need:
Name on the ticket, Booking reference, Billing address, Email address on the account, and Frequent Flyer number (if applicable)
The issue in GetHuman2196819's own words
I was booking a flight from Sydney to Avalon(Melbourne) with Qantas FF points.*There was a discrepancy between the number of points advised when I completed my choice of return flights *,*** ad the final page when payment was due saying that **,*** points were needed. Can you explain why this confusion has happended. I spent over an hour on the phone to Qantas for an explanation only to be cut off in the end.
GetHuman2196819 did not yet indicate what Qantas Airlines should do to make this right.
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