Last month I went to New Zealand with Jetstar but my frequent flyer points for this tri...
GetHuman1487682's customer service issue with Qantas Airlines from November 2018
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The issue in GetHuman1487682's own words
Last month I went to New Zealand with Jetstar but my frequent flyer points for this trip have not been added as yet. Considering I am planning another overseas trip and thinking of using my points, I need to know exactly how many of these points I have.*I just chatted to Jetstar and they said my frequent flyer number wasn’t on the original booking. This is despite me having to go online to select a seat that the original webjet booking did not allow. I thought I had given my qff number, especially since the return could only be done with Virgin and I knew I could not get any relevant points with them.*The Jetstar booking reference was YKCLUQ.*Could you please resolve this issue and credit me the points owing in a timely manner.*My qantas frequent flyer number is ******* and my full name and date of birth is Geoffrey Francis Holmes ******. Could you please email me at *****@***.com when this has been completed.*Many thanks in anticipation.
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