Can’t book flights at all. Thought we were flying Qantas but turns out to b Emirates. Each blames the other!
GetHuman743278's customer service issue with Qantas Airlines from June 2018
Help with my Qantas Airlines issue
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The issue in GetHuman743278's own words
Fly back to Tasmania after being in an associate Emirates airline in back sears all the way ... We have been changed from what we thought was Qantas to Emirates and now on return journey from France we are again in back of plane seats all the way back to Tasmania non stop. In less than * weeks. Insupportable !
We are returning via what we thought was Qantas non stop to Tasmania. We arrive in Melbourne at * am non stop from Paris to Melbourne and have to wait till * pm for flight to Tasmania on Qantas Link. Even though there are spare seats on an * am Qantas flight, we are told we r no longer Qantas problem because somehow the fact we were sold to another airline ( Emirates) under the name of Qantasabsolves Qantas from any responsibility for us. Arrived in Melbourne * June after nearly * days of flying non stop
Giving us seats nearer the front. Give us early flight at * am back to Tas mania since there were empty seats on it on June * and we asked at * am
Forty years plus. Plus ** years Qantas club member.
Yes,spent hours on internet trying to book seats further forward. Spoke to Quantas booking staff at airport. Offered Qantas points.
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