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GetHuman-thersnun's Complaint issue with QVC.com from May 2020

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The issue in GetHuman-thersnun's own words
Find out why my QVC credit card payments were not received at Synchrony Bank. ... This error is my fault as I cancelled my QCard in error. But I now have so many issues that I need to resolve the little hill is now a mountain. I need someone to talk to me, not automated techniques. My card has been cancelled, I am supposed to reapply, and my passwords are messed up which doesn’t allow me to sign in. I tried to make a payment and the payment was taken from my bank account * times instead of * time. Phone number ***-***-****. I have spent much time and frustration trying to contact customer service. Thank you*Sarah Hixson
I do not get resolution from QVC, only apologies for not answering in timely matter. I even called customer service without a resolution
Checking to find where my payments went on May **, ** and **. Nothing was credited to SynchronyBank.
I have been with QVC for nearly ** years. I had no real problems until this really big problem
Several calls to Synchrony bank. They are waiting to receive notice from QVC that my payments were credited
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QVC.com

Customer Service
Complaint issue
Reported by GetHuman-thersnun
May 22nd, 2020 - 3 years ago
Not resolved
Seen by 26 customers so far
Similar issue to 434 others
0 customers following this

Timeline

GetHuman-thersnun started working on this issue
May 22nd, 2020 2:25am