I placed an order earlier today and have not received an email confirmation. Order numb...

GetHuman4632201's customer service issue with QVC.com from April 2020

Help with my QVC.com issue
The issue in GetHuman4632201's own words
I placed an order earlier today and have not received an email confirmation. Order number is **********. This is a gift for my mother and I would like confirmation that it will be fulfilled and shipped. Thank you, Janice Pesyna

GetHuman4632201 did not yet indicate what QVC.com should do to make this right.

How GetHuman4632201 fixed the problem
I called the regular number to place an order and stayed on hold for almost an hour to speak to a real person who told me that the order number QVC gave me didn't exist. I had to reorder. It was fortunate I had the persistence and patience to keep calling and stay on hold for way too long before QVC sold out, since the order was a gift.
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QVC.com

Customer service issue
Reported by GetHuman4632201
Apr 13th, 2020 - 7 months ago
Fixed
GetHuman4632201 shared how to fix
Seen by 5 customers so far
Similar issue to 266 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman4632201 started working on this issue
Apr 13th 7:07pm
GetHuman4632201 indicated the issue is not fixed yet.
Apr 13th 7:10pm
GetHuman4632201 indicated the issue is not fixed yet.
Apr 13th 7:10pm
GetHuman4632201 indicated the issue is not fixed yet.
Apr 13th 7:10pm
GetHuman4632201 indicated the issue is not fixed yet.
Apr 13th 7:13pm
GetHuman4632201 indicated the issue is not fixed yet.
Apr 13th 7:13pm
GetHuman4632201 indicated the issue is not fixed yet.
Apr 13th 7:13pm
GetHuman4632201 confirmed the issue is fixed. Hooray!
Apr 13th 11:10pm