I am still having an issue with my text messages after someone texts me and I text back...

GetHuman6046769's Device Support issue with Q Link Wireless from May 2021

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The issue in GetHuman6046769's own words
I am still having an issue with my text messages after someone texts me and I text back i get a message notification saying couldn't send message and I get a orange circle with an exclamation mark next to the text message. And just started not being able to send picture messages as well. However, every time this happens I do (as requested) to take out the SIM card and wipe it with a damp cloth and insert it back and it works again but just temporarily. I need to resolved as I don't want to keep taking out the SIM card everytime this happens.

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Q Link Wireless

Device Support issue
Reported by GetHuman6046769
May 8th, 2021 - 3 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 7090 others
0 customers following this
Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security

Timeline

GetHuman6046769 started working on this issue
May 8th 4:33pm