We have a phone that was sent to our senior relative who has not used his A Link phone...

GetHuman5875498's customer service issue with Q Link Wireless from March 2021

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PIN on Account, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Last 4 of Social Security
The issue in GetHuman5875498's own words
We have a phone that was sent to our senior relative who has not used his A Link phone because he can’t understand how to operate it. He’s elderly and needs. More simplified phone such as maybe an older flip type phone .*He doesn’t do any internet or computer type operations. He doesn’t understand it, so w wanted to know if he could exchange this phone?**The account is under*George S. Rutledge*Phone : *** *** ******Old address: **** N. Hyde Park Blvd., Apt. *****Cleburne, TX. *******New Address:*Advent Healthcare, Nursing Home**** Hugely Blvd.*Burleson, TX. *******I am his POA*Brenda Wiggin**** *** ****

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Q Link Wireless

Customer service issue
Reported by GetHuman5875498
Mar 22nd, 2021 - 2 months ago
Not resolved
Seen by 12 customers so far
Similar issue to 5308 others
0 customers following this

Timeline

GetHuman5875498 started working on this issue
Mar 22nd 8:38pm