Get my phone that was PAID FOR ( by my sister DEANNA WILLIAMS ) Jan - Feb. **** for resent to my CORRECT ADDRESS. Get help with updating my ADDRESS. SYSTEM WILL NOT LET ME UPDATE IT. ... Yes, This is Mary K. Blackburn ID* ******** This was at the middle of Jan thru Feb ****. I left the hospital Feb **, **** and moved into a new apartment *** Highland Ave. APT. * Princeton, WV *******My new phone was sent to the wrong address. It was sent to : The Maples **** Bland St. Bluefield, WV ***** ***-***-**** I can not get anywhere when I call them.**I need that phone resend to my new address. Also, when I log in and try to update my new address, it tells me, " VALIDATION ERROR " and will not let me update.**Can you PLEASE PLEASE HELP ME ?
What happened to my NEW PHONE? When calling I can not get through. Sent email and was told " HAVE TO CALL ". Well if the phone number *-*** ***-**** will not put me through to an live agent and ALSO WHEN LOGGING IN, IT WILL NOT LET ME UPDATE MY ADDRESS. WHAT AM I SUPPOSE TO DO ? I am disabled and live by myself.
UPDATE MY CORRECT ADDRESS ( *** Highland Ave. APT. * Princeton, WV ***** ) Resend my new phone that was already PAID FOR * MONTHS AGO.
Been a customer since ****
YES, I have called and called your number *-***-***-**** many many times. The recordings gives you NO OPTION to get to a live agent, and if you PRESS * IT HANGS UP ON YOU. **Emailed numerous times, was informed ( I had to call them @ *-***-***-**** ) that is not working.**My phone broke back in Jan & Feb ****. It has been * to * months and still NO HELP.