I was able to fix the birth year issue.

GetHuman4844706's Cancel Account issue with Q Link Wireless from May 2020

Help with my Q Link Wireless issue
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Before contacting them, items GetHuman4844706 may need:
PIN on Account, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Last 4 of Social Security
The issue in GetHuman4844706's own words
I was trying to get the free phone and found out i had to pay for a phone it self when according to lifeline themselves the PHONE is supposed to be FREE. ... I have * different birth years in my account * shows I'm approved and the other says i still need documentation i do have an approvel q * from lifeline themselves
We still have to pay for a phone in a free phone program
A free phone from a program for people who need it.that is what the program is about
A free phone, its a program for people who can't afford it.
I went through access instead my FREE phone is on its way
How GetHuman4844706 fixed the problem

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Q Link Wireless

The free phone
Cancel Account issue
Reported by GetHuman4844706
May 19th, 2020 - 9 months ago
Not resolved
Seen by 12 customers so far
Similar issue to 3862 others
0 customers following this

Timeline

GetHuman4844706 started working on this issue
May 19th, 2020 10:20pm
GetHuman4844706 indicated the issue is not fixed yet.
May 22nd, 2020 2:43am
GetHuman4844706 indicated the issue is not fixed yet.
May 22nd, 2020 2:48am

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