I cannot get a CSR at Q Link Wireless on the phone. I have called several times to tal...

GetHuman4222872's Transfer Phone Number issue with Q Link Wireless from January 2020

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Before contacting them, items GetHuman4222872 may need:
PIN on Account, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Last 4 of Social Security
The issue in GetHuman4222872's own words
I cannot get a CSR at Q Link Wireless on the phone. I have called several times to talk to a CSR, but they have no direct option in their automated system to bypass it and speak to a CSR. The issue I am having is that I have transferred my benefits to Safe Link Wireless, but I cannot port over my phone number from Q Link Wireless. To do this, I need my account number (which I do not know) and my PIN (which I am sure I know what it is, but would like confirmation to make certain).**Can someone give me a phone number to contact Q Link Wireless Customer Service, OTHER than the number from their website? This number ONLY goes to an automated system -- and GetHuman's advice DOES NOT WORK, which is to "repeatedly press *." When you press * * times, the line disconnects.**Once I can contact an actual human being in Customer Service, I will give them the information needed to resolve this issue.

GetHuman4222872 did not yet indicate what Q Link Wireless should do to make this right.

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Q Link Wireless

Transfer Phone Number issue
Reported by GetHuman4222872
Jan 8th, 2020 - 3 years ago
Not resolved
Seen by 46 customers so far
Similar issue to 3979 others
0 customers following this


GetHuman4222872 started working on this issue
Jan 8th, 2020 8:45pm