I am writing in regards to my enrollment ID ********* which, as I understand, is in the...
GetHuman3501471's customer service issue with Q Link Wireless from August 2019
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PIN on Account, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Last 4 of Social Security
The issue in GetHuman3501471's own words
I am writing in regards to my enrollment ID ********* which, as I understand, is in the final verification stage, and would like to request that this matter be escalated to upper management*supervisor for immediate attention.**I have several medical condition which require me to be able to contact my physicians whenever I need them, and I am unable to do so with no phone or service.**When my original QLink phone, with the phone number ***-***-****, was stolen and there was not a chance of recovering it, I purchased a new phone from QLink on August **, ****, Order Number *********.**On August **, **** I was advised through an email that my QLink service had been cancelled. I contacted QLink and was told that I had requested that my service be transferred to another Lifeline provider, which I did not do.**I was also told that I would be receiving the phone that I paid for on August **, **** and not the free phone which normally is included in your Lifeline service, I assume this is your way of making money off of someone else's misfortune.**I would appreciate your immediate attention to this matter and have my new phone shipped as soon as possible, as it has already been assigned a UPS Tracking number, so I believe it is just sitting in your shipping department.
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