I received a qlink phone it has a sim card and is already activated as soon as i powere...

GetHuman3173849's Transfer Phone Number issue with Q Link Wireless from August 2019

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The issue in GetHuman3173849's own words
I received a qlink phone it has a sim card and is already activated as soon as i powered it up , i tried to transfer my number from my tmobile account but could not do it . I have contacted qlink by e mail and automated . And left a message on support line . But nobody is contacting me back . Please just help me transfer my number . Thats all im asking my husband did his and had it dond in * hour with simplemobile , so why cant i get it done at all . His was automated system . You say byop and can transfer number but it has been days and nothing yet. If your not going to honor it you should not state it . Thats falsely advertising . I dont want to have to pay for another month with Tmobile . Thats why i got service with you . Cant afford it . I have about * days befor*rd i do . And if you arent gonna help me and transfer my number . And i have to pay for another month at Tmobile then i will just report this false ad and not use your service but get a truthfull company to help me . So please show me that you are an honest and reliable co. And care about your cust. This is a phone for emergencys and i need you to be reliable . Thank you very much. Hope to hear back in a timely manner. Please transfer my number .

GetHuman3173849 did not yet indicate what Q Link Wireless should do to make this right.

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Q Link Wireless

Transfer Phone Number issue
Reported by GetHuman3173849
Aug 2nd, 2019 - 3 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 17050 others
0 customers following this

Timeline

GetHuman3173849 started working on this issue
Aug 2nd, 2019 4:48am

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