My brother with terminal cancer lives in Scottsdale, AZ. His Q Link phone is not workin...

GetHuman-katiesuz's customer service issue with Q Link Wireless from March 2019

Help with my Q Link Wireless issue
The issue in GetHuman-katiesuz's own words
My brother with terminal cancer lives in Scottsdale, AZ. His Q Link phone is not working. His minutes and gigs are intact, so there is a problem with the phone itself. He needs to know where the nearest physical location is that he can bring his phone in to be assessed. He has missed his last * radiation treatments because there is no phone to confirm medical cab. Please respond quickly, this is a very serious situation.
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MY HUSBAND HAS TERMINAL CANCER AND I AM TRYING TO GET HIM A Q LINK PHONE, HE IS O...Trying to Sign Up for Q-Link Wireless Service.
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Q Link Wireless

Customer service issue
Reported by GetHuman-katiesuz
Mar 28th, 2019 - a mon ago
I have an issue with Q Link Wireless too
Fixed
Seen by 3 customers so far
Similar issue to 12418 others
0 customers following this
Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
Timeline
GetHuman-katiesuz started working on this issue
Mar 28th 5:33pm
GetHuman-katiesuz indicated the issue is not fixed yet.
Mar 28th 5:36pm