They charged me for a phone that said it made it to my local post office but in fact th...

GetHuman-erinsoto's customer service issue with Q Link Wireless from March 2019

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The issue in GetHuman-erinsoto's own words
They charged me for a phone that said it made it to my local post office but in fact the post office says ups had the tracking number listed but when they took the bulk bundle apart there was nothing for me. I never recieved the phone i paid for and I can't get any answers. No live person on the phone or an email response back. How do i get my money or phone? I haven't had service for months because of this!!! And still cant get through on their number all automated.
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Q Link Wireless

Customer service issue
Reported by GetHuman-erinsoto
Mar 26th, 2019 - a mon ago
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GetHuman-erinsoto started working on this issue
Mar 26th 10:10pm