Before contacting them, items GetHuman-tophattr may need:
PIN on Account, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Last 4 of Social Security
The issue in GetHuman-tophattr's own words
When I ordered my replacement phone I plug on a address different than my address on my account. The address on my account is ***** Pecan but my mail Is being transferred to ***** Pecan but I put a billing address which is Karen Travis **** Uranus Odessa Tx *****. I tracked the phone and it said UPS had it and was being delivered to Gardendale Texas so can you plz tell me where Is the phone and where can I pick it up because my phone is off and I need my new phone thank you Karen Travis
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