I bought a $** replacement phone and it took * months to get it to me and when I got it...

GetHuman-schottta's customer service issue with Q Link Wireless from February 2019

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The issue in GetHuman-schottta's own words
I bought a $** replacement phone and it took * months to get it to me and when I got it it had glitches and it didn't work properly and So it's use was limited for the total * to * weeks I had been provided service before qlink discontinued my service becuz they claimed that I somehow was deceased!!!! I called multiple times over the course of the past month and you're stupid system won't let me talk to anyone I've left multiple messages n no resolution made I called SSA and they said "I'm alive and well"and sent me a letter showing my benefits to send to you but I don't know if that is what you need because you don't answer me to tell me what I would need to do to resolve this ..I've had the qlinks service for many many years becuz I do in fact meet the criteria .I'm on hud n receive food stamps, Medicaid medicare, SOC sec disability, n low income n yet u wanna steal from me? Wow! I want A REAL LIVE PERSON to give me an explanation via THE TELEPHN ((***)***-****) and I want my $** refund IMMEDIATELY !!! if this does not happen I will be forced to report yur companies unethical misconduct to my ssa caseworker, SSA benefits*compliance supervisor and the better business bureau * your companies INCOMPETENCY !! TY
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Q Link Wireless

Customer service issue
Reported by GetHuman-schottta
Feb 28th, 2019 - 3 mons ago
I have an issue with Q Link Wireless too
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Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
Timeline
GetHuman-schottta started working on this issue
Feb 28th 5:14pm