Paid for a replacement phone and now it’s “lost” in delivery.. this is for someone on d...

GetHuman1965695's customer service issue with Q Link Wireless from January 2019

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The issue in GetHuman1965695's own words
Paid for a replacement phone and now it’s “lost” in delivery.. this is for someone on disability and if I’m having this much trouble speaking with someone... how do u expect someone on disability to deal with this?!! They paid **$ out of a disability check to get a phone and they’ve been without a phone for * weeks now!! Ups says usps has it and usps hasn’t received the package, only a label for it??.... please help!!
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Q Link Wireless

Customer service issue
Reported by GetHuman1965695
Jan 14th, 2019 - 9 mons ago
I have an issue with Q Link Wireless too
Not resolved
Seen by 2 customers so far
Similar issue to 9345 others
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Timeline
GetHuman1965695 started working on this issue
Jan 14th 11:08pm