I want to change my QLink Wireless Phone number. I called their customer service number...

GetHuman1825697's customer service issue with Q Link Wireless from December 2018

13 views | 8763 similar | 0 following
Help with my Q Link Wireless issue
GetHuman1825697's next move: talk to Q Link Wireless when they open.
Q Link Wireless's call center is closed now. We will send GetHuman1825697 a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman1825697's own words
I want to change my QLink Wireless Phone number. I called their customer service number *-* times and followed their prompts till I got to the prompt to press to change phone numbers. Each time that I arrived at that prompt, eventually I received instructions that I was calling from my phone, and to hang up and call from a different phone. Each time that I called them, I used one of two different phones from wireless carriers other than QLink Wireless, and never did I call them from my QLink Wireless Smartphone, even though their voice message kept saying that I was calling from my QLink Wireless Phone. I tried pressing * several times in a row each time that I called. I never was able to reach a live agent and was never given that option.I called within the hours that they indicate that they are open for business. This lack of customer service is typical for lifeline Government wireless phone carriers.
They could make this right by first being able to be contacted, secondly by doing their part in assisting me to change my phone number, and in the third place by jumping off of a tall building.
How GetHuman1825697 fixed the problem

We are waiting for GetHuman1825697 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Q Link Wireless's attention and get better help faster. Tap below to get started.
Having Q Link Wireless issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1825697 fixes it.
This email address isn't valid

Q Link Wireless

Customer service issue
Reported by GetHuman1825697
Dec 25th, 2018 - 3 years ago
Fixed
Seen by 13 customers so far
Similar issue to 8763 others
0 customers following this
Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security

Timeline

GetHuman1825697 started working on this issue
Dec 25th, 2018 2:49am
GetHuman1825697 indicated the issue is not fixed yet.
Dec 26th, 2018 3:43am
GetHuman1825697 indicated the issue is not fixed yet.
Dec 26th, 2018 3:47am