Today is the sixth day...Thank you to whomever is trying to help me. I'm at a loss on what to do!

GetHuman1711963's customer service issue with Q Link Wireless from December 2018

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The issue in GetHuman1711963's own words
I tried calling Q-link again, I can't get a human being. Any suggestions on how to talk with someone there? ... Hi! I have a client I helped begin the process to apply for a Qlink phone. He had questions, we sent a message, told he would be contacted in *-* business days by phone. Today is the *th day. I'm going there today, may the two of us call and talk with someone? He is not techy, not at all!
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Q Link Wireless

Customer service issue
Reported by GetHuman1711963
Dec 7th, 2018 - 6 mons ago
I have an issue with Q Link Wireless too
Seen by 5 customers so far
Similar issue to 8160 others
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Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
GetHuman1711963 started working on this issue
Dec 7th, 2018 6:51pm
GetHuman1711963 indicated the issue is not fixed yet.
Dec 7th, 2018 9:34pm