Qlink is the most incompetent phone company they need to teach the customer representative to have a couple of brain cells between at least three of them

GetHuman-ctatjcc's customer service issue with Q Link Wireless from December 2018

Help with my Q Link Wireless issue
The issue in GetHuman-ctatjcc's own words
Get my sister's phone activated with the same number which the customer service representative said would be now I would like to see those number or someone above the stupid supervisors numbers ... My phone almost caught on fire around Halloween I have been fighting with qlink every since to get a phone I finally got him * weeks ago to send me a new phone I got it in yesterday it is not be able to be activated because now they're stating that the state of Texas says I no longer eligible I am still on housing I still have food stamps and this is the most in f****** incompetent phone company I've ever dealt with in my life I would like a customer representative not just a customer representative a supervisor to call me back on my sister's phone on ***-***-**** and you can't get a life f****** person
Russ what they don't realize is my sister moved out a baby homeless women's abuse shelter she just recently moved into a home on her own and is she got saved without a phone but do they give a **** no
I want my sister's number activated now with the same phone number she had and I want a representative from the CEO not just a supervisor I want the main supervisor to contact me ASAP
She had been a customer for a year they did finally after month-and-a-half send a free phone without the $** service but now she don't even have service so so much for them being appreciative of good customers
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Q Link Wireless

Activate new phone for replacement for phone that caught on fire
Customer service issue
Reported by GetHuman-ctatjcc
Dec 4th, 2018 - a mon ago
I have an issue with Q Link Wireless too
Fixed
Seen by 3 customers so far
Similar issue to 7975 others
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Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
Timeline
GetHuman-ctatjcc started working on this issue
Dec 4th, 2018 5:15pm
GetHuman-ctatjcc indicated the issue is not fixed yet.
Dec 4th, 2018 5:18pm