Before contacting them, items GetHuman1680419 may need:
PIN on Account, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Last 4 of Social Security
Tip from another customer
If you are having a service issue with Q Link Wireless please reset your device or exit the app then open it again. You can always reset your device and try again.
The issue in GetHuman1680419's own words
Dear sirs,* This will be a rather long e-mail because the problem is so convoluted. Several days ago I received a post from you saying that my telephone will be cancelled, and so it was cut off. You said that the person that you registered my phone to is dead. I can assure you that this is not the case. Somehow you have me mixed up with my late father, whose name is John Fenus also, the same as mine. I don't understand this because one check of my Social Security * will prove I am who I say I am! Will you please correct this very soon as I have leukemia real bad and I can't wait, you understand. Thank you. *Truly,**John Fenus***** Border St.*Willow-River, Minnesota ******( Please hurry, cause this is the only phone I have, and I need it desparately. In fact I was just going to call my Dr. when I found this out.) Please hurry!!
GetHuman1680419 did not yet indicate what Q Link Wireless should do to make this right.
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