Before contacting them, items GetHuman-potterch may need:
PIN on Account, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Last 4 of Social Security
Top Tip from another customer
If you are having a service issue with Q Link Wireless please reset your device or exit the app then open it again. You can always reset your device and try again.
The issue in GetHuman-potterch's own words
My name is Laural Potter. My phone* is ********** for my q link account. Last * digits of my ss* ****. You can reach me at **********. I need to transfer my service from my zte phone to my Samsung phone. Reason being my zte has been locked and I forgotten the password.The website took the meid * of my Samsung and said it is compatible. I transferred service to Samsung phone and on the q link website under my account info it says the Samsung phone is the one I am using. I cannot make phone calls or texts from the phone still and it has been wks. Please help
GetHuman-potterch did not yet indicate what Q Link Wireless should do to make this right.
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