I am having extreme technical difficulty with this qlink phone. I'm ***% sure that it i...

GetHuman1520499's customer service issue with Q Link Wireless from November 2018

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The issue in GetHuman1520499's own words
I am having extreme technical difficulty with this qlink phone. I'm ***% sure that it is defective and I would like to get a replacement phone. I see that you charge ** for a replacement phone. But this issue is of no fault of my own. It has been giving me issues sice I have received it and just assumed it's a free phone I shouldn't expect too much but it is the most frustrating experience on a ** hours basis. I truly appreciate this service and love that I was selected to receive this free service but at the cost of being unbelievably annoyed trying to do any task. It is incapable of having more than one application open at a time. I can't make a phone call And Google something. And even as I'm typing this email, the screen is off because they letters I'm hiThing arent what appears. Also it constantly cuts out of whatever I am doing and say Sign Into Network and i have to keep pushing the ba k button to get back out of fjrrr*. It has tremendous lag time and has to catch up in slow motion as Im typing then completely freezes up and gets very hot o. The back side. And i have to power off let it cool and start all over again from square one and fighf with it again. It has done this since day one. J y*Have been more than patient. PLEAZE SEND ME A WORKING PHONE

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Q Link Wireless

Customer service issue
Reported by GetHuman1520499
Nov 7th, 2018 - 4 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 6911 others
0 customers following this
Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security


GetHuman1520499 started working on this issue
Nov 7th, 2018 11:50pm

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